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Fill out this form and send it. If the call severity is 1, 2, or 3, then telephone the designated service contact afterwards. Levels 4 and 5 will be discussed at a review meeting, and the relative priority of work can be determined then.
  1.   Critical ~ Business process stopped, financial or legal effects likely
  2.   Severe ~ Workaround is available, but requires significant effort
  3.   Abnormal or Incorrect Function ~ Erroneous operation or misleading results
  4.   Heads-Up ~ Problem is not immediately affecting work, but may escalate
  5.   Change Notice ~ Requirement or suggestion for process improvement
Your Name:
E-mail address:
Company:
Subject:
Description:


 

First Contact: : +44 7969 928662
Second Level : +44 20 81339457

First SMS      : +44 7969 928662
Second SMS : +61  420  397959

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